Smart vs Bright

18 Apr

When it comes to relationships have you noticed how some managers seem able to make anything work whereas others manage to botch everything they try?  Look at the “Manager From Hell” blogs for examples.  I invite you to contribute one of you own stories if you have a particularly insensitive manager.  In Beyond Luck I note that a poor manger can use almost any well-designed and well-intentioned tool to do harm.

There is a compelling explanation of why this happens and it is related to the nature of knowledge.  Knowledge comes in three flavors, explicit, tacit and scientific.  Explicit knowledge is “book learning.”  Tacit knowledge is “experiential learning.  Tacit or intuitive knowledge has a high sensitivity to emotion.

Great managers know how their actions will make people feel and in most human interactions “emotion trumps reason.”  Learning to read, predict and manage the emotional environment is EQ, “emotional intelligence.”

Have you also noticed how some people can be very intelligent but also very dumb?  Examples abound of people who are high performers yet their insensitivity to others wreaks havoc in organizations.

If you are about to become a manager or are a new manager, I suggest you read “Becoming the Boss.”  It will help you realign your expectations.

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader ( It is free, well organized, and easy to use

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: