The Science of Listening

14 Nov

The benefits of listening cannot be underestimated.  Here are some:

• When you are listening you are learning.  When your are speaking your are probably not learning,

• When you listen, you are showing a subtle and significant type of respect.  Ignoring is insulting.

• Listening is a great conflict management tool.  It takes two participants to make a fight.

• Deep friendships are based on listening.

• Great conversations often begin with listening.

• A manager or executive’s best tool is listening to people the organization.  First tactic in a new job: listen – listen – listen.

In the New York Times on November 11 is an article on the scientific basis of hearing and listening, they are different – read the article.

In the series on communication there is a blog on listening.

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