Archive | Managing RSS feed for this section

Listening

14 Jan

 

 

 

The Big Three people management skills

 

  1.   Manage your say/do ratio
  2.   Give and receive feedback
  3.   Listen, listen, listen

 

Listening is the hardest to learn. Great article in the WSJ on listening.

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

Advertisements

Parenting To Managing

16 Dec

On occasion people ask “What’s the difference between parenting and managing?” after along pause I reply “Children are shorter.” This reply is neither entirely facetious nor does it apply to teenagers.

A recent interview in the New York Times provides explicit support for this proposition.

Could it be that women will eventually be shown to be better managers because they have more hands-on experience with children?

 

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

Parenting and Managing

15 Oct

In meetings, people occasionally ask “What’s the difference between managing and parenting?” I pause for a long second and say: Children are shorter. A recent Corner Office article in the New York Times has an excellent conversation about this topic.

For a more explicit  perspective, but one very much in agreement with the former here is 700 words on How parenting and managing inform each other.

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

When the temperature rises – the light dims

6 Aug

Recently a colleague mentioned that his teen-age daughter had obtained her driver’s license, promptly backed out the driveway, hit the neighbor’s car – then drove off.  Dad learned about it when the neighbor came over.  He is a gentle man, but he was pretty upset!  Sounds like conflict, something familiar to managers.

Conflict feeds on HEAT and SPEED. The emotional temperature goes up and drives too-rapid reactions.  This is a one-two punch that produces transient stupidity.

When the daughter came home, mom suggested an over-night cool down and asked daughter to suggest what penalty dad and mom should consider.  In the morning daughter suggested a harsh penalty.  The parents asked for an apology to the neighbor, were able to enact a milder punishment and re-assured the daughter that they still loved her and had confidence in her driving.

This is an example of a wise management process:

• This partnership works (managers need to collaborate).

• Someone understood that some cool-off and slow-down time was needed (managers take heed)

• The parents invited the daughter to take some responsibility for the decisions by asking for her recommendation (this won’t work with all teens or employees).

• In the morning everyone was cooler and emotion wasn’t driving decision making.

• The parents concluded by asking their daughter what she learned and re-assured her of their love (managers re-assure and show respect).

For more detail check out the full story.

Major point:  Managing heat and speed is an important people skill.

Consider this when you are hot:  “Sleep on it.

The similarities between effective managing and good parenting are often striking.

Management Self-Test

30 Jul

 

 

If you ask a room full of professionals who have at least 20 years of experience “have you ever worked for the boss from hell,”  about 40 – 60% will raise their hands.  If you ask entrepreneurs, 90% will raise their hands. There is explicit evidence that the quality of a person’s boss has a dramatic effect on how they preform and on how they feel. For Japanese salarymen, upwardly mobile professionals, the stress levels at work can become so high that the Japanese have a term to describe the worst effect – work death. One little known characteristic of these managers is they are oblivious to their effects on their direct reports. Having interviewed literally thousands of people in organizations, I have compiled a list of the most onerous behaviors of such managers and the three origins these characteristics. Perhaps the worst thing that can happen to an employee is to have a boss with all three of these attributes. Do you have any of these attributes?

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

 

Managing Up and Down

9 Apr

 

 

 

 

People are often surprised when I note that there are some managers who are very good to their bosses and treat their direct reports very badly. They are also surprised to hear that it’s hard for executives to identify this problem especially if they are not familiar with tools such as skip-level meetings (see Beyond Luck for an example of how to run good skip-level meetings). Here is an interesting article on this topic from a recent New York Times.

 

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

Good News About Millennials

29 Jan


Victor Frankel and the word “meaning” are prominent in this NY Times optimistic article about the GenYs.  Victor Frankel wrote a book entitled Man’s Search For Meaning that demonstrated the power of belief, positive and negative, in influencing behavior. The first half of this book is an extraordinary example of existential philosophy aka expectations.

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.