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When Co-Workers Are Nasty To Each Other

6 Nov

From the August 27 Wall Street Journal:

Keeping the Peace

Tips for making your office environment more civil:

  • Address performance or other issues in private.
  • Don’t criticize people behind their backs. Never say or write anything you wouldn’t be proud to sign.
  • In the presence of co-workers practice the 10/5 rule: Within 10 feet, acknowledge the person, and within five feet say hello.
  • Don’t take an employee’s contributions for granted; make it a point to thank them.
  • Be careful taking too much credit for collaborative work; share recognition for work well done.
  • Never cut off or finish someone’s sentences (even to make a point or decision); instead be patient and listen fully before jumping in.
  • Instead of pointing the finger when you’ve contributed to a mistake, take responsibility-especially if you’re the leader.
  • When dealing with conflict, performance issues, or other emotionally-laden matters, use face-to-face communication in lieu of email.
  • When someone is talking to you, pay attention and listen fully; don’t half tune in or fidget with your gadget.
  • Resist the temptation to send unprofessional emails. If it isn’t work-appropriate, don’t say it or send it all.

–Christine Porath, an associate professor at Georgetown’s McDonough School of Business, studies the impact of incivility

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Spark Creativity: Seeing Green, Daydreaming & Mind Wandering

30 Oct

 

Walking away from a problem to do simple, routine tasks, and letting the mind wander in the process, can spark creative new connections or approaches to solving dilemmas.

 

Also, drinking beer and massive creative stimulus followed by total solitary confinement.

Check out the article and video in the WSJ

There are a couple of ways that people can subscribe to this blog. Click the “+ Follow” link on the bottom right section of the site and enter your email address. This is a very easy way to receive the newest post as an email. The other way is via RSS (Really Simple Syndication) feed. The RSS Feed link is located on the right sidebar of the site, directly above the Categories section. Click on “RSS – Posts” to receive your posts in their favorite RSS reader. The RSS reader that many prefer is Google Reader (http://reader.google.com). It is free, well organized, and easy to use.

Third of Three: Relationships, Roles, Organizations and Lives

23 Oct

 

 

 

 

Beginning with the idea that an attitude is a combination of cognition and emotion and demonstrating that attitudes are learned and can be motivating or otherwise is a series of three articles that are thematic.  These show how attitudes are related to relationships and how relationships are the basic building blocks of roles, roles of organizations and organizations of effective lives. This is a simple and powerful way to think of the elements necessary to lead a productive and satisfying life.  Check them out:

Attitudes are major motivators

Relationships are the starting point to understand your life.

Linking relationships, roles and organizations gives a model for understanding our lives